Jacki O'Neill
Microsoft Research Africa, Nairobi
Jacki O'Neill is the Director and founding Lab Director of Microsoft Research Africa, Nairobi (formerly MARI). She applies ethnographic and HCI methods to build culturally grounded, human-centered AI and translate fieldwork into systems across work, health, and agriculture. She received the ACM SIGCHI Societal Impact Award (2026) and has served on organizing/program committees for CHI, CSCW, ICTD, and ECSCW, including co-organizing the Nairobi workshop behind the AI and the Future of Work in Africa white paper.